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ORDER & SHIPPING INFORMATION



PAYMENT

VISA, MasterCard, Discover, American Express, Paypal, certified checks, or money order (which may be held until cleared). If paying by charge card we will require charge card number, expiration date, complete billing address and the CVV2 code on the back of the card. Due to increasing fraud, some foreign orders may require additional documentation to process your order.


PRICES

All prices are subject to change without prior notice. Go Miata reserves the right to correct any typographical errors.


THERE ARE 3 WAYS TO ORDER:

1) For fastest order processing order online here on our 100% secure site. Go Miata web site is tested and certified daily to pass the “McAfee Secure” Security Scan. To help address concerns about possible hacker access to your confidential data, and the safety of visiting this site, the "live" McAfee Secure mark appears only when this site passes the daily McAfee Secure tests. In addition to McAfee Secure we also use Yahoo's state of the art 128 bit SSL Encryption to double protect all of your information.

You will have the opportunity to view your order total, including shipping charges on the first page of checkout, before submitting your order and credit card information.

2) If you prefer, call us 24 hours a day, 7 days a week and place your order by phone at 1-949-727-4115. This line is for orders only, no product questions. Please be sure to jot down the product codes of the items you'd like to order and provide them to the order desk operator.

*For product questions or customer service, email us, or call, Monday through Friday, 9:00 AM to 5:00 PM PST at 1-949-727-4115*

3) Order by mail by sending a Cashier's Check or Money Order only to:

GoMiata
75 Bunsen
Irvine, CA 92618

Be sure to include shipping cost as calculated below and your complete contact information.


SHIPPING POLICY & RATES

GoMiata.com prides itself on fast, reliable, low cost shipping. As soon as we ship your order, you will receive an email with your tracking number. (With the exception of Westco Battery orders which are shipped factory direct and usually in your hands within 2-3 days.)

GO MIATA has THE LOWEST SHIPPING COST in our industry. Go Miata values you as a customer and wants to ensure that you receive the best shipping price available. If you find a lower shipping price in the Miata Industry, and meet the terms and conditions, Go Miata will match the shipping price. Shipping price match must be approved before purchase and is not valid for prior purchases. Please allow up to two full business days for shipping price match approval.

Policy information is available by calling 1–949-727-4115. This policy is subject to change without notice, we also reserve the right to not match any shipping prices from any competitors at any given time.

Each shipment will reflect the appropriate shipping, handling and insurance charges, dependent upon the parts value in each shipment.

State Sales Tax: Orders shipped to California will be charged state sales tax. OUTSIDE OF CALIFORNIA? - YOU PAY NO SALES TAX!

Same Day Shipping: Domestic orders received Monday through Friday by 3:00 PM PST / 6:00 PM EST are normally shipped the same day. Parts must be from our inventory, offer does not apply to factory direct, special order and some oversized items that take special packing. Orders after 3:00 PM PST / 6:00 PM EST will be shipped next business day.

We stock almost all of our items in our warehouses ready to be shipped to you. Most orders ship the same day and your Miata goodies will usually be in your hands in 2-8 business days. Special order items such as leather seat skins, may take 5-7 days to ship. Roll bars may take 3-10 business days to ship. Genuine Mazda Miata OEM parts may take 2-7 business days to ship.

Our ground shipping charges are calculated based on the total cost of your order. In order to get your order to you as quickly as possible, we may send multiple item orders in separate shipments, you will never have to pay more for this benefit! Some larger or heavier items may have additional shipping charges that will be reflected in your total before you submit your credit card information.

Outside of California Customers - You get our low shipping rates and PAY NO SALES TAX!

Expedited shipping is available. Simply click the box for "Faster Shipping" after you check out and we will contact you with the different options and the costs.

BEST SHIPPING RATES IN THE MIATA INDUSTRY!!!
ORDER TAXABLE AMOUNT - GROUND SHIPPING RATES
00.00 to 20.00 Shipping Charge 6.35
20.01 to 50.00 Shipping Charge 9.65
50.01 to 75.00 Shipping Charge 12.65
75.01 to 100.00 Shipping Charge 14.65
100.01 to 150.00 Shipping Charge 16.95
150.01 to 200.00 Shipping Charge 19.95
200.01 to 300.00 Shipping Charge 24.95
300.01 to 400.00 Shipping Charge 27.95
400.01 to 500.00 Shipping Charge 29.95
500.01 to 600.00 Shipping Charge 31.95
600.01 to 700.00 Shipping Charge 32.95
Over $700.01+ FREE GROUND Shipping!*

* We offer free ground UPS, FedEx, or USPS shipping for orders of Seven Hundred dollars or more (before tax and shipping) in the contiguous 48 states. Free ground shipping does not include overweight and oversize packages or shipments to locations where ground shipping is obviously not possible such as Hawaii. On items and shipping locations that free ground shipping does not apply we will contact you with an additional shipping quote. Free ground shipping is at the point of purchase and cannot be added with other orders in the past or future. Nor does this apply with other coupons or promotions.

When Your Order Arrives: Delivery of merchandise in good condition is the responsibility of the carrier. Should your order arrive in damaged condition, immediately inform a Go Miata customer service representative at 1-949-727-4115. You must make claims for damage during shipping to Go Miata within 3 days. Keep original box and packing material. If your order was shipped truck freight, note damage on the bill of lading when signing the delivery receipt. If there is any other question about your order, contact customer service within 10 days.

Installing Accessories: Accessories in general are test fit to a stock vehicle. It is impossible to say for sure that any product will fit a specific combination of accessories/modifications without test fitting them all together. Some vendors provide information about combinations that work or don't work together, but most do not. If you have modifications or other accessories relating to the same part of your vehicle as the accessory you’re about to install, it is recommended that you carefully test fit before final installation. In addition, check for adequate spacing around any moving parts.

Warranty: All products are warranted against defects in material and workmanship by the original equipment manufacturer or Go Miata, for 12 months from the date of shipment.

We will replace the product or refund your purchase price at our discretion.

The warranty does not cover labor, failure of a related component, failure resulting from faulty installation, nor would the liability of Go Miata exceed the cost of the original component.

INTERNATIONAL SHIPPING: For international orders, customer is fully responsible for all tarrifs and Brokerage charges if applicable.

Free shipping promotions only apply to the contiguous 48 states in the United States Only. Free shipping promotion does not apply to International Customers.

For Immediate processing please post your payment through PAYPAL.

FEES SHOWN ON WEBSITE FOR INTERNATIONAL and out Side of 48 US States ORDERS ARE ESTIMATES ONLY AND CAN VARY GREATLY. If NEEDED, WE WILL CONTACT YOU WITH ACTUAL SHIPPING CHARGES.

Orders out side of the contiguous 48 states will be charged a $5.00 and up, surcharge depending on the size and weight of the order. (Delivery times not guaranteed.)

Web Site Pictures: The picture on our web site may or may not be the exact part you will be receiving. Please make sure you read the description of each part you order.

CANCELLATION / REFUSED SHIPMENTS / ORDERS Orders cancelled at the customer’s request are subject to charges equal to the costs incurred by Go Miata at the time of cancellation. Shipments returned by a freight carrier as “undeliverable” – refused, non-payment, not in on three delivery attempts, etc. – will result in the customer’s account being “frozen” until all charges due to Go Miata are paid in full. Parts that are “Special Order” items – items not normally stocked by Go Miata require a 100% non-refundable deposit at the time the order is placed. If an order has been processed, there is a $9.99 charge for any request for change in order information.

RETURN POLICY and 100% SATISFACTION GUARANTEE

Please fill out the Return authorization Form: Click Here for RA Form

At GoMiata.com we want you to be fully satisfied with your purchase. If for any reason you are not, please contact us when you receive your order. You may return the product for a 100% refund on Non Racing Beat, Non Magan Racing, Non Genuine Mazda Parts, Non Kee, Non Covercraft Non NRG, Non Nardi, and Non Dash Design of the purchase price. (Per Mazda, there is a 25% handling Charge on all GENUINE Mazda returned parts. Returns accepted only in original undamaged cartons. All cores must be returned within 12 days for credit. All exchanges and refund claims must done within 30 days.)

FREE SHIPPING RETURN POLICY: In order to keep the free shipping on hundreds of our Go Miata parts there will be an $9.99 restocking fee to cover the free shipping charges, boxes, and other related fees with our free shipping offer.

To expedite your returns, we reserve the right to request digital pictures for any return items.

In order to receive a full refund, the merchandise must be in new, resalable condition, and with in 30 days of purchase date. Parts that have been installed cannot be returned. Also, please call to get a return authorization number - No returns can be accepted without one. In most cases, return shipping is the responsibility of the customer. Special orders and custom orders are not returnable. Wheels, tires, and Hard Tops are not returnable.

For International returns and refunds, Go Miata will refund our international customers with the U.S. Dollar amount due to the customer. (Go Miata is Not responsible for currency changes.)

The bottom line: We want you to be happy with your purchase from us. If for whatever reason you are not, please call us and we will do our best to make you a happy and satisfied customer!
LOW PRICE GUARANTEE




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